On the remote control, press the Power button for three seconds.Note: Opening the battery compartment cover will vary, depending on the type of remote control. Remove the batteries from the remote control.For details about connecting to the Internet or troubleshooting, refer to the article How to & Troubleshooting for internet connection.īefore trying any troubleshooting, we recommend you try resetting the remote control: If an error is displayed when you press a remote control button related to network services such as YouTube™ or Netflix, check whether the TV is connected to the Internet correctly.For the X70, X70G, X70F, X73F, W66F, W61G, W66G, W62G, W67G, W61F, W66F, W62F, W67F, X70E, X72E, W75E, W77E, W61E, W66E, W62E, W67E series TVs: If the remote control is not working after updating the TV system software, refer to the After updating the TV system software, the remote control is not working or the TV is not responding to the remote control article.In the case of a third-party tuner/Set-Top Box, you may only be able to switch channels with the supplied third-party remote control.Check the Applicable Products and Categories section of this article before starting these steps. IMPORTANT: This article applies only to specific products and/or operating systems.
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